fbpx

This web site (www.customersonauto.com) uses cookies. We (Customers On Auto LLP) use cookies to personalise content, ads and to analyse traffic to our web site. We also share information about your use of our web site with our advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected in the course of your use of the services.

What are cookies?

Cookies are small text files used by web sites to make the user experience more efficient. Cookies are stored on your device (computer, smartphone, device or mobile phone) when you surf online or visit our website. In this sense, cookies make it possible to identify the computer, smartphone, device or mobile phone used and provide information about the user of the website.

In accordance with applicable data protection law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types we need your permission.

Categories

We distinguish between cookies that are absolutely necessary for the technical functions of the online offer and such cookies and tracking mechanisms that are not absolutely necessary for the technical function of the online offers and cookies that require consent. 

  • Technical cookies;
  • Functional and performance cookies;
  • Cookies requiring consent.

Technical cookies

Technical cookies ensure functions without which you cannot use our websites as intended. These cookies are used exclusively by us and are therefore first party cookies. This means that all information stored in the cookies is returned to our website. 

Technical cookies are used, for example, to ensure that you, as a logged-in user, always remain logged in when accessing different sub-pages of our website and thus do not have to re-enter your login data each time you call up a new page. 

The use of technical cookies on our website is possible without your consent. For this reason, technical cookies cannot be individually deactivated or activated. However, you have the option to generally deactivate cookies in your browser at any time (see below). 

Functional cookies enable our website to store information you have already provided (such as registered name or language selection) and to offer you improved and more personalised functions based on this information. These cookies collect and store only pseudonymous information, so they cannot track your movements on other websites.

Functional and performance cookies

Performance cookies collect information about how our websites are used in order to improve their attractiveness, content and functionality. These cookies help us to determine, for example, whether and which subpages of our website are visited and which content users are particularly interested in. In particular, we record the number of times a page is accessed, the number of sub-pages accessed, the time spent on our website, the order of the pages visited, which search terms led you to us, the country, region and, if applicable, the city from which access is made, as well as the proportion of mobile devices accessing our websites. Furthermore, we record movements, “clicks” and scrolling with the computer mouse in order to understand which areas of our website are of particular interest to users. As a result, we can tailor the content of our website more specifically to the needs of our users and optimise our offering. The IP address of your computer transmitted for technical reasons is automatically anonymised and does not allow us to draw any conclusions about the individual user. 

The functional and performance cookies are so-called “absolutely necessary” cookies, which do not require consent.

Cookies requiring consent

Cookies that are neither technical cookies nor functional or performance cookies will only be used with your consent. 

We reserve the right to also use information obtained by means of cookies from an analysis of the usage behaviour of visitors to our websites in order to display specific advertising for certain of our products to you on our own websites. We believe that this benefits you as a user because we display advertising or content that we believe, based on your browsing behaviour, matches your interests and so you are less likely to be shown random advertising or specific content that may be of less interest to you. 

Marketing cookies come from external companies (third party cookies) and are used to collect information across websites visited by the user in order to create targeted advertisements for the user. These enable personalised online ads and advanced analysis and evaluation options about the target group and user behaviour.

Below is a list of cookies that we are install and that require your consent

Cookie (Facebook): _fbp;

Cookie (Google Analytics): _gat; _gid; _ga;

Facebook Conversion Tracking Pixel

This tool allows us to track the actions of users after they have been redirected to a provider website after clicking on a Facebook ad. This allows us to track the effectiveness of Facebook ads for statistical and market research purposes. The data collected remains anonymous. This means that we cannot see an individual user’s personal data. However, the collected data is stored and processed by Facebook. We inform you about this according to our information. Facebook is able to connect the data to your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s privacy policy.

Facebook Conversion Tracking also allows Facebook and its partners to show you ads on and off Facebook. In addition, a cookie is stored on your computer for these purposes. By using the website, you agree to the data of the Facebook pixel integration.

Google Analytics

This website uses Google Analytics. On behalf of the operator of this website, Google will evaluate your use of the website in order to compile reports on website activity and to provide the website operator with further services relating to website activity and internet usage.

Google Analytics uses so-called “cookies”, text files that are stored on your computer. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on. If you click here, an opt-out cookie will be set to prevent future collection of your data when visiting this website: Privacy Center.

In addition, we use Google Conversion Tracking in connection with Google Analytics. This enables us to record the behaviour of our website visitors. We are also shown how many clicks on advertisements from external sources have led to our website.To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

How Can You Accept, Reject, Delete Or Set Cookies In Your Browser?

When you arrive on the website, the cookie banner allows you to choose whether to accept, reject or set the parameters of the cookies used by the website.

Managing Cookies In Your Browser

You can manage (enable/disable and delete) cookie settings on our websites through the features mentioned above, but also by changing your browser settings. Most browsers (Internet ExplorerChromeFirefoxSafari) allow you to manage your cookies by either accepting or rejecting all cookies or only agreeing to certain types of cookies. The procedure for managing and deleting cookies can be found in the help function of your browser. If you change your cookie settings, certain cookies will be blocked. You may not be able to take full advantage of some features of our websites. We may also not be able to provide some content that you have previously viewed or used.

What Happens If You Refuse Cookies?

If you reject cookies that require your consent, we will of course accept this decision and will not set any corresponding cookies. If you revoke your consent to cookies requiring your consent or object to the use of cookies already activated due to legitimate interest, we will refrain from using these cookies starting with your visit to the following page. We delete the latter if they are first-party cookies, insofar as this is technically possible for us. However, if these are functional cookies, you will not be able to use all the functions of our websites without errors. 

You can also object to the use of performance and statistics cookies: However, this unfortunately does not tell us what you like or dislike about our website so that we can subsequently make improvements. Please note that we cannot delete third-party cookies. If you wish to delete all third-party cookies, you must do so in your browser settings. By the way: If you revoke your consent to advertising cookies, this does not mean that you will see less advertising as a result. Rather, it means that the advertising you see is not tailored to your individual needs.

Does This Policy Change?

We may update our Cookie Policy from time to time. This might be for a number of reasons, such as to reflect a change in the law or to accommodate a change in our business practices and the way we use cookies. We recommend that you check here periodically for any changes to our Cookie Policy.

Questions?

If you have any questions regarding this Cookie Policy or if you need more information on how we use cookies, please contact us.